Case Study: How a £300 Ad Got a Plumber 37 New Jobs and a Girlfriend
A plumber in Birmingham named Dave approached us for Google ads (PPC) few months back. Dave wasn’t a tech guy. He didn’t “do” Facebook, he thought SEO was some kind of energy drink, and his website looked like it was built by a sleepy squirrel. Business was slow. His phone was quieter than a library on a Monday.
One rainy afternoon, while eating cold beans straight from the tin (don’t judge him), Dave decided he’d had enough. He saw our online ad for digital marketing services and thought, “Well, can’t get worse, can it?” He called us and said just five words: “Fix my business, please mate.”
What followed next was nothing short of legendary.
He Spent £300—and Got Booked Solid
Our marketing team ran some ads for him. Nothing fancy. Just simple words like “Need a plumber fast?” and “Dave fixes pipes, not breaks hearts.”
The ad started showing up on people’s phones in Birmingham. And bam—Dave got 37 calls in 7 days.
- One lady’s toilet wouldn’t stop running.
- Another had a leaky ceiling.
- Someone’s dog had chewed the pipes.
Dave’s calendar went from “free forever” to “booked till Tuesday next week.” His mates at the pub couldn’t believe it. “You’re the busiest plumber in town now!” they said. Dave just smiled and said, “It’s the magic of the internet, lads.”
And Then… He Fixed Her Sink
Among all the calls Dave got, one stood out—and no, it wasn’t the guy who tried to fix his toilet with a barbecue skewer. It was from Sarah, who ran a cozy little coffee shop just a few streets away. Her sink was having a meltdown soap suds everywhere, water backing up, customers starting to notice.
Dave showed up right on time, tools in hand, his shirt slightly wrinkled, and that classic “I’m not sure where to put my hands” nervous plumber smile. Sarah opened the door, thanked him, and pointed to the bubbly disaster behind the counter.
He got to work—tightening, twisting, and tapping. In less than ten minutes, the sink was back to behaving itself. But Sarah, ever the good host, offered him a cup of coffee as a thank you. Dave agreed. Then came a muffin. Then, a second coffee. And somehow, they just… clicked.
They talked about coffee beans and broken boilers, her love of jazz music, and his collection of rubber ducks (yes, really). That quick plumbing job turned into texts. Then dinner dates. Then weekends spent at the local car boot sale. Before long, they were shopping for a new shower head together.
Six months later, they moved in together. Dave proudly installed the kitchen sink himself (no leaks this time), and Sarah handled the décor and plants everywhere.
Now, when mates ask him how business is going, Dave grins and says,
“Best £300 I ever spent. Got 37 jobs, one girlfriend, and a lifetime supply of free muffins.”
What Actually Worked?
Now, let’s not pretend Dave became a celebrity plumber overnight with fans throwing plungers at him for autographs. But here’s why his humble £300 ad campaign worked like magic:
- The ads targeted local folks real people in his area who had leaky taps, clogged toilets, and zero interest in watching YouTube tutorials on “how to fix a U-bend.”
- His message was clear “Dave can fix it.” That’s it. No jargon. No cheesy slogans like “Flush your problems away.” Just Dave, his wrench, and a promise.
- His phone number was absolutely everywhere on the ad, on the landing page, even scribbled on the side of his slightly dented van. You’d have to be trying not to find it.
- He picked up every call even in rain or shine, day or night. And when he said he’d show up at 2:00, he didn’t mean 2:45. He meant 1:55 with a coffee in hand and a polite nod.
- And most importantly, Dave did the job right. No mess left behind. No eye-rolls. No “sorry, you’ll need a new boiler” upsells. Just honest work and a smile that said, “I’ve been doing this since pipes were invented.”
No shiny website. No digital guru whispering strategies into his ear. Just a good bloke with a monkey wrench, a bit of Facebook ad magic, and the kind of customer service that makes people say, “Finally, someone who actually shows up”
What You Can Learn from Dave
Here’s what Dave would tell you if you asked for advice (he says this while drinking tea and holding a wrench):
- “Spend a bit on ads. Not too much. Just enough so people can find you.”
- “Answer your phone. People hate voicemails.”
- “Be nice. Smile. Fix the thing they called about.”
- “And always, always check under the sink. That’s where the weird stuff hides.”
Final Words from Dave
If you’re a small business owner thinking, “Ads don’t work for people like me,” just remember Dave and his £300 adventure. He didn’t need a massive budget, a big team, or a fancy logo.
All he needed was one little push and now he’s living the dream.
More jobs. More smiles. And yes, even love of his life